Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping at FPVdrones.eu. We strive to provide high-quality drones and accessories, and your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of delivery to return an item.

To be eligible for a return:

• The item must be unused, in the same condition you received it.

• It must be in the original packaging with all accessories, manuals, and documentation.

• Proof of purchase (receipt or order number) is required.

Please do not send your purchase back to the manufacturer.

Non-Returnable Items

• Gift cards

• Downloadable software or digital content

• Custom-built or personalized drones

• Items marked as “Final Sale”

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• If the return is due to our error (e.g., wrong or defective item), we’ll cover the return shipping.

• If the return is for any other reason, return shipping costs are the customer’s responsibility.

Exchanges

We replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, contact us at info@fpvdrones.eu

Return Shipping

To return your product, mail it to: info@fpvdrones.eu

We recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee receipt of your return without proof of delivery.

Need Help?

Contact our customer support team at [your support email or phone number] for any questions related to refunds and returns.